A refrigerator that is not cooling needs diagnosis. The symptom alone does not establish that the compressor has failed, and an LG or Kenmore badge does not establish a single repair or warranty arrangement for every model.
Record the complete model number, any error code, when cooling changed and whether the refrigerator and freezer are affected. Note unusual noises and recent interruptions. Follow the owner’s manual for user checks; do not open electrical or sealed-system components.
Locate the purchase information and warranty for your model. Ask the manufacturer or plan provider whether parts and labor are covered, what documents are needed and how covered service must be arranged. Compressor coverage, if applicable, does not automatically mean every charge is covered.
For LG, use LG’s official support to locate model information and ask about coverage. For Kenmore, use the documentation and support information for the exact appliance. Do not assume that a historical lawsuit, another owner’s experience or a different model’s warranty guarantees your repair.
Ask what was found, which repair is proposed, whether the required parts are available and what the quote includes. If a sealed-system repair is being considered, confirm that the provider offers that work for your model. Do not authorize a compressor replacement based only on a broad online symptom list.
Appliance Repair Pro is based in Savage, MN. Provide the model number and symptoms so we can check eligibility. This page does not claim manufacturer affiliation, factory-authorized warranty service or a guaranteed compressor repair. See our refrigerator repair information and repair versus replacement guide.
Appliance Repair Pro is based in Savage, MN. View our service areas to check nearby cities. The household service call and diagnosis is $95, non-refundable and credited toward the repair cost if you proceed. Repairs include a two-month warranty on parts and labor. See our repair cost guide for details.
On-site visits are Monday–Friday, 9 AM–6 PM. After 6 PM, we accept service requests only. Request an appointment with your service address, brand, model number and symptoms; eligibility and availability are confirmed when booking.
